Privacy Policy

We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This privacy policy explains how bendigotourism.partners handles and protects your PII in accordance with commonly accepted privacy principles.

Bendigo Visitor Information Centre reserves the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. Questions regarding this policy should be emailed to bendigotourism.partners or sent via postal mail to: PO Box 1376, Bendigo Central Victoria 3552.

What Information We Collect

In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you. 
Bendigo Visitor Information Centre collects PII when you:

• Becoming a partner
• Register your interest in the partnership
• Contact partners

Security of your personal information

The Bendigo Tourism Board takes reasonable steps to protect your personal information from loss, misuse, unauthorised disclosure or destruction. The Bendigo Tourism Board has in place generally accepted standards of technology and operational security in order to keep your personal and or health information safe.

Only authorised Bendigo Tourism and City of Greater Bendigo employees, subcontractors or agents may, for approved purposes, access your personal and or health information. We have policies in place to reasonably ensure your personal and or health information is safe.

How We Use Your Information

Bendigo Tourism Board uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected on bendigotourism.partners may be used to:

• Transactions of partners products or services
  Information collected when you purchase from bendigotourism.partners is used to charge your credit card and deliver your transaction confirmation electronically. We may also contact you about your partnership for customer service purposes or to make any changes or updates to your details.
• Respond to your questions or suggestions
  We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.

Who We Share Your Information With

The Bendigo Tourism Board does not disclose any information about customer to anyone except in the following circumstances:

• Legal obligations
  The Bendigo Tourism Board may be required by law to disclose information provided by you to partnersfor the purposes of obtaining products or services from bendigotourism.partners. The Bendigo Tourism Board may also disclose information against someone who poses a threat to The Bendigo Tourism Board’s interests (such as customer fraud) or whose activities could cause harm to others.

How You Control and Access Your Information

The Bendigo Tourism Board believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows:

• My account information
  If at any time you would like to alter the PII you provided to partners to your details, please contact us.
• General
  If at any time you wish to enquire about any of your PII that is stored by partnersplease contact us.

Consent

By acquiring or using a product, service or agency function of the Bendigo Tourism Board, you consent to us collecting, storing, using, maintaining and disclosing your personal information to the extent that is reasonably necessary for us to provide a Bendigo Tourism Board product or service to you or carry out our administrative or agency functions for related purposes.

We reserve the right to make changes to the Bendigo Tourism Board’s Privacy policies from time to time or as required by law.

Use of Cookies

Bendigo Tourism website collects data and uses cookies for ad personalisation and measurement purposes.