We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.
What Information We Collect
In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you.
Bendigo Visitor Information Centre collects PII when you:
- Becoming a partner
- Register your interest in the partnership
- Contact partners
Security of your personal information
The Bendigo Tourism Board takes reasonable steps to protect your personal information from loss, misuse, unauthorised disclosure or destruction. The Bendigo Tourism Board has in place generally accepted standards of technology and operational security in order to keep your personal and or health information safe.
Only authorised Bendigo Tourism and City of Greater Bendigo employees, subcontractors or agents may, for approved purposes, access your personal and or health information. We have policies in place to reasonably ensure your personal and or health information is safe.
How We Use Your Information
Bendigo Tourism Board uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected on bendigotourism.partners may be used to:
- Transactions of partners products or services
Information collected when you purchase from bendigotourism.partners is used to charge your credit card and deliver your transaction confirmation electronically. We may also contact you about your partnership for customer service purposes or to make any changes or updates to your details.
- Respond to your questions or suggestions
We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.
Who We Share Your Information With
The Bendigo Tourism Board does not disclose any information about customer to anyone except in the following circumstances:
- Legal obligations
The Bendigo Tourism Board may be required by law to disclose information provided by you to partnersfor the purposes of obtaining products or services from bendigotourism.partners. The Bendigo Tourism Board may also disclose information against someone who poses a threat to The Bendigo Tourism Board’s interests (such as customer fraud) or whose activities could cause harm to others.
How You Control and Access Your Information
The Bendigo Tourism Board believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows:
- My account information
If at any time you would like to alter the PII you provided to partners to your details, please contact us.
If at any time you wish to enquire about any of your PII that is stored by partnersplease contact us.
By acquiring or using a product, service or agency function of the Bendigo Tourism Board, you consent to us collecting, storing, using, maintaining and disclosing your personal information to the extent that is reasonably necessary for us to provide a Bendigo Tourism Board product or service to you or carry out our administrative or agency functions for related purposes.
We reserve the right to make changes to the Bendigo Tourism Board’s Privacy policies from time to time or as required by law.